Glossary & Concepts
What every Dispatch Bros term means, and how texting and review collection work end to end.
Dispatch Bros glossary: every term explained
Plain-English definitions of every Dispatch Bros term — job sources, sender numbers, smart links, 10DLC, call flows, milestones, and more — with a link to the full guide for each.
How texting works in Dispatch Bros: numbers, sender mapping, 10DLC, and delivery
The whole texting pipeline in one page: buy a number, pass 10DLC or Toll-Free Verification, map sender numbers to job sources, and understand delivery and opt-outs.
How review collection works end to end
Review collection from job completion to a posted Google review: review links, smart links, the star-rating feedback gate, private feedback, and the reviews report.