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Help CenterProjects
  • Getting Started
  • Jobs & Scheduling
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  • Call Flows & Call Handling
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  • Invoices
  • Estimates & Change Orders
  • Projects
    • Create a project (or build one from an estimate)
    • Set up project milestones and invoice per milestone
    • Track project profit and loss (P&L)
    • Manage contracts on a project
    • Project vs Job: when to use which
    • Add change orders to a project
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  • Glossary & Concepts
  • FAQ

Projects

Multi-phase work with milestones, milestone invoicing, contracts, and project profit tracking.

  • Create a project (or build one from an estimate)

    Create a project in Dispatch Bros from the Projects page: name it, pick the customer, set the contract value — or attach existing estimates so the approved estimate seeds the contract and payment schedule.

  • Set up project milestones and invoice per milestone

    Break a project's contract into a payment schedule — deposit, stages, final — then create a draft invoice for each milestone with one click. Nothing is ever sent automatically.

  • Track project profit and loss (P&L)

    See a project's profit at a glance in Dispatch Bros: revenue from invoices and linked jobs versus costs from expenses, subcontractors, and technician payouts. Owner and admin only.

  • Manage contracts on a project

    Create, view, send, and track e-sign contracts from a project's Contracts tab — upload a PDF, write one, use a template, or build it from an estimate, then follow it from Draft to Completed.

  • Project vs Job: when to use which

    A job is one dispatch visit with one close. A project is the umbrella over a multi-stage engagement — payment schedule, invoices, expenses, contracts, and the jobs themselves.

  • Add change orders to a project

    When the scope changes after a contract is signed, raise a change order from the project or the contract itself — the customer signs it, and the project's schedule and contract value follow automatically.

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