Settings, Billing & Account

General settings: logo, business hours, notifications

Where to set your company time zone, logo, profile, business hours, no-reply alerts, and alert recipients in Dispatch Bros Settings.

Let customers book online with your booking link

Share your Dispatch Bros public booking link so customers can request service online, and control same-day rules, service area, and blocked dates.

Publish your free business microsite

Build and publish a free public website for your business on a dispatchbros.ai subdomain - homepage, services, about, contact, and legal pages.

Choose who gets notified for each event

Route Dispatch Bros notifications: team delivery channels per event, alert recipients for bell notifications by text and email, and no-reply alerts.

Plans and what is in each one

How Dispatch Bros plans work: platform plans, optional phone plans, seats, jobs, support tiers, and the live plan comparison table.

Phone plan costs and overage blocks

What a Dispatch Bros phone plan includes, how SMS and call-minute usage is tracked, and how on-demand overage billing or hard caps work.

Upgrade, downgrade, or add capacity

Change your Dispatch Bros platform or phone plan, add extra seats, manage payment methods, and understand proration and cancellation.

Why a feature shows Upgrade required

What the Not included in your plan lock screen means in Dispatch Bros, and how to unlock a feature by upgrading the right plan or requesting a seat.

Account suspended: how to restore access

What the Account Suspended screen means in Dispatch Bros, why accounts get suspended, and the steps to restore access for your whole team.

The in-app AI Assistant and its permissions

Use the Dispatch Bros AI Assistant to ask about jobs, customers, and revenue - and control which roles can use it and what data it can access.