Jobs & Scheduling

Create a job and assign a technician

Create a job in Dispatch Bros from the Jobs page or Calendar: enter the customer, pick a job type and time window, assign a technician, and choose how they get notified.

Close a job and record the money

Close a job in Dispatch Bros: enter the gross total, parts cost, and who paid for parts — the technician payout and company share are calculated live before you save.

How job math works: gross, parts, commission, and company profit

How Dispatch Bros splits a closed job: net = gross minus parts, commission is paid on net, and parts mode, referral rate, card fees, and sales tax adjust each side.

Reschedule a job or change its arrival window

Move a job to a new date or time in Dispatch Bros: drag it on the Calendar, use the quick date popup in the Jobs table, or edit the job — reminders re-queue automatically.

Create your own job statuses

Add custom job statuses in Dispatch Bros, rename and recolor the built-in ones, and use them as filters and stat tiles on the Jobs page — from the Job Status page.

Set up Job Types for the work you do

Create Job Types in Dispatch Bros — the services you offer, each with a color and a default duration the route optimizer uses — and manage, deactivate, or delete them.

Read the Calendar: technician lanes and day view

Use the Dispatch Bros Calendar day view and its technician-lane mode: one row per tech with their jobs in order, a load bar, and late/overload warnings at a glance.

Optimize a technician route for the day

Run Optimize Day on a technician's Calendar day in Dispatch Bros: it compares their current job order to the best route, shows the drive time saved, and applies the reorder in one click.

Require fields when a job is created

Choose which New Job fields are mandatory in Dispatch Bros — job type, source, description, date, time slot, technician, dispatcher, or group — from Settings, Job Settings.