Getting Started
Set up your company, add your first customer, create your first job, and learn your way around.
What is Dispatch Bros? A tour of the dashboard
Dispatch Bros is an all-in-one platform for home-service companies: jobs, scheduling, texting, a business phone system, invoices, and payments — all run from one dashboard.
Finish the setup checklist: first customer, first job, first technician, first invoice
Work through the Get Started checklist on your Dashboard — add a customer, create a job, add a technician, and send your first invoice — then track deeper setup in the Activation Center.
Add your first customer
Open Customers, click Add Customer, enter at least a first name and a 10-digit US phone number, then save. Email, address, and notes are optional.
Create and dispatch your first job
Click New Job on the Jobs page, fill in the client, job details, schedule, and assignment sections, then press Create Job — the technician can be notified by SMS automatically.
Set your timezone, business hours, and company logo
Set the company time zone in Settings under General, upload your logo under Company Profile, and save business hours inside Online Booking Rules — all three shape how the rest of Dispatch Bros behaves.
Install the Dispatch Bros mobile app (iOS)
Get the Dispatch Bros app from the Apple App Store on your iPhone, sign in with your existing email and password, and allow notifications so calls and messages reach you.
Install the desktop app for answering calls at your computer
Download the Windows desktop dialer from My Account under Desktop Dialer — calls ring even with no browser tab open, the window pops up on incoming calls, and it updates itself.