Publish your free business microsite

Dispatch Bros includes a free public microsite for your business — a simple website with a homepage, services list, about page, contact details, and your privacy/terms text, hosted at your-subdomain.dispatchbros.ai. You build it in Settings on the Public Site tab, save drafts as you go, and press Publish when it's ready. "Edits go live immediately when published."

Before you start

• You need an owner or admin login. Other roles see: "You can view these settings, but only an owner or admin can edit them."
• Have your logo and company profile filled in first (General settings) — the site uses your branding.

Step 1 — Pick your address

1. Open Settings in the left sidebar and switch to the Public Site tab.
2. In the address section, enter a Subdomain — lowercase letters, numbers, and hyphens only. The page shows the resulting address ending in .dispatchbros.ai.
3. Optionally enter a custom domain of your own (for example www.example.com).

If the subdomain is invalid you'll see an inline error — for example "this subdomain is reserved" or "letters / numbers / hyphen only, max 63 chars".

Step 2 — Fill in your pages

Work through the sections — each is a card:

• Homepage — Title, Subtitle, and Body.
• Services — one service per line, up to 12. "One service per line. Max 12. They appear on the homepage."
• About — a title and body describing your company.
• Contact — a title, body, Support email, Support phone, Business address, and Service area.
• Privacy Policy and Terms / SMS terms text — the legal text rendered on your site's policy pages. SMS terms matter if you text customers: carriers look for a public opt-in/opt-out policy during 10DLC verification.

Step 3 — Save a draft or publish

At the bottom of the page:

• Save draft stores everything without making it public. You'll see "Draft saved."
• Publish makes the site live. You'll see "Public site published." and the badge next to the header flips from Draft to Published.

Once a valid subdomain is set, a View public site button opens your live site in a new tab.

What your customer sees

A clean, branded website at your subdomain: your homepage title and body, the services list, the about page, and a contact page with your support email, phone, address, and service area, plus your privacy policy and terms. It's a real indexed website — link it from your Google Business Profile and pair it with your booking link so visitors can request service.

Troubleshooting

• "Add the missing fields before publishing." — publishing has required fields; a warning banner lists exactly which ones are missing ("Add the following before publishing:"). Fill them in and press Publish again.
• "That subdomain is already in use. Pick another." — another company claimed it first. Choose a different subdomain.
• The subdomain field shows "this subdomain is reserved" — names like common system words are reserved by the platform. Pick something specific to your business.
• You can see the settings but everything is disabled — you're not an owner or admin. Ask one to make the edit.
• The page says it couldn't load public site settings — a network or permission hiccup; refresh, and confirm your role.